Data Engineer: Support Analyst and Report Developer


Data Engineer / Support Analyst and Report Developer

Location: Brackenfell, Cape Town
Salary: Market Related

About the Role:
Role reports to Customer management and indirectly to the Operations Manager.  
The ideal candidate would be a technical person that has good hands-on experience in developing dashboards and reports end to end. An understanding of SQL, good problem solving skills and experience in a technical support role is essential.

Relevant Tertiary Qualification advantageous
1+ years Data Engineering experience
Reporting/data visualization using Tableau desktop
Tableau Server – Server/site administrator
Alteryx experience (advantageous)
Project plan estimations (advantageous)
Experience in consulting and working directly with clients
Strong communication and organization skills, effective management of competing priorities.
Ability to work independently and in agile environment; demonstrate initiative, analytical and curious mindset.
Ability to learn and adopt new tools, processes and technology.
Strong problem solving abilities.

Create and maintain robust business requirement documentation, business specifications and understand business benefits of reporting.
Data analysis, testing and validation to ensure data accuracy and integrity.
Build SQL queries and create SQL solutions to extract data from Amazon Redshift.
Design, develop, test, deploy, maintain Tableau reports and dashboards.
Convert QlikView dashboards to Tableau platform.
Share and model design methods and best practices with team.
Attend to Support issues not limited to the below:
• Logging and managing tickets on the ticket management system
• Installing and configuring Tableau desktop for users
• Managing users, user access and connectivity to Tableau
• Assigning license keys to users
• Software upgrades (Tableau)
• Troubleshooting Tableau server issues