Account Manager / CRM


Account Manager / Client Relationship Manager

Location: Fourways, Johannesburg
Salary: Market Related

About the Role:
B2B agency in Fourways is looking for a client account manager to join their dynamic team. You will be responsible for managing existing client portfolios as well as procuring and managing new clients. You should have solid experience in marketing and be able to develop and implement marketing, digital and communication strategies with a customer service approach. The ideal candidate will need to be able to build strong relationships with suppliers, staff and clients. You will need to be able to identify needs and requirements to promote our company’s solutions. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Relevant Tertiary Degree in Marketing, Public Relations or Digital
5 years’ experience implementing marketing strategies
An excellent knowledge of the English language (Experience in writing beneficial)
A thorough understanding of the internet, email marketing, SEO, SEM and Public Relations
Excellent verbal and written communication skills
Excellent organisational skills
Be able to deal at a senior level
Be self-motivated, hardworking and success driven
Have a high level of commitment and integrity
Be reliable and honest

Build strong, long-term client relationships and maintain frequent contact
Formulate and write marketing strategies which include public relations, advertising and digital marketing
Annual marketing budget control and management
Media liaison with the targeted media ensuring maximum publicity for clients
Advertising placement and budget control
Arrange and co-ordinate events
Serve as the link of communication between the client and the internal teams
Address client queries effectively and in a timely manner
Generate detail reposts from meetings, marketing and digital activities
Stay up-to-date with digital technology and marketing trends